On 3rd March 2019, a client approached me to do a 5 day event for 250 delegates coming from all over the world. The event was from 13th March. I took the event and met Punit and his team. The client provided me the details on 11th March, and everything was required right from airport transfers, to 4 different hotel bookings, excursions, cars, buses, pickups, drops, etc. All I had to do is a post a message on whatsapp, and the things were done. There were so many last minute arrangements, but Punit and his team were at their service till 2am every day. Not only they handled every situation and requirements professionally, but also with a smile. My client made me their Global Events Partner, for the service he got. I would like to thank Punit and City One Team for supporting me in this event, without them I would have struggled a lot. I not only recommend them to everyone for all kinds of travel arrangements, but promise them to be my one and only Travel Partner for all my events.
Limitless Ideas Event Organizers
I believe that the most important characteristic for any retail business is customer service and City One Tours has that one in spades. Over the last two months, I have had the pleasure of using City One Tours a few times and each time I have been super impressed by the professionalism and competence of the staff. I have received a phone call within minutes and received a quote with options almost immediately. not only that, I have made modifications in bookings or asked for change of dates and each time my request was dealt with very efficiently by polite and knowledgeable staff. I wholeheartedly recommend City One Tours to all my friends and I wish Punit all the success in his business.
Steamaster Premium Laundry and Dry Cleaning
I highly appreciated your prompt action to process the 90 days tourist visa of Ms Gulaiym in the given time line. My other colleagues are also impress by your professionalism and service. I look forward to using your services again and recommending you to my Clients.
Deputy Managing Director
Adam Global Dubai
The team at City One is simply superb. They are highly motivated individuals performing at high energy levels - of course deriving it from the GM himself. Their work isn't just professional, quick and elaborate but ends up leaving a mark on us and on our guests whenever we use their service. After using the services of many tour operators in Dubai, getting introduces to City One is just what we needed. We highly recommend City One. Wishing you the Best and more, Punit and the entire team at City One!
Helpsters Cleaning Services
City One made our life easy by providing fast and economical solutions to our client's visa requirements. Whether it is new visa or extension they do it so professionally. Whether it is desert safari or Abu Dhabi trip they are best in price and best in service. I will always recommend City One for all your travel needs.
Black Swan Business Setup Services LLC
This Testimonial is to Thank City One TourismLLC, Mr. Punit Shah & Mr. Amin for arranging an eventful Desert Safari Trip for a good friend and his extended family of 19 pax visiting Dubai. The Guests enjoyed the Safari, entertainment, food and the hospitality meted out to them by these arrangements in the Desert Camp. Thanks for the special arrangement of table and chairs for the senior citizens in the group. Furthermore, the Luxury Transport arranged during the group's 4 days stay in Dubai was on time, well arranged and of great standard. Thank you Team City One. Looking forward to refer more such arrangements.
Goodwins Solicitors and Legal Consultants
I have been using the services of a travel & tourism company for some time now and never had any complaints. I started referring work to City One Tourism recently and immediately realized that I was missing the value addition from my existing contact. Their service is prompt, professional and value for my money. They have not only matched prices wherever asked but offered better deals instead most of the times. Special requests have mostly been considered and my friends and family have nothing but praises for them. I am writing this testimonial only after using their services more than a few times and have no hesitation in recommending City One Tourism. I wish the best for Punit and the team.
I required a car with driver for the East India Comedy group who had come here to perform for my show. It was last minute request from the artist. Within 30 minutes, the car was at the hotel with the driver. That efficient is the service of CITY ONE TRAVELS. The artist were not only satisfied but impressed with the driver and his punctuality. I highly recommend the services of Punit and his team.
Limitless Ideas Event Organizers
I would like to place on record my gratitude to Mr. Punit Shah and his entire team at City One Tourism & Travel LLC for their excellent service and cost effective solution provided for Mr. Javed Khatib & family, who recently opted Tour package from you. We appreciate for your team's proactive and professional approach & will strongly recommend City One Tourism & Travel LLC to all our known circle for their travel plans.
Noble Insurance Broker LLC
I was looking for to buy tickets for my family visiting Pakistan last month (March 2018). I decided to purchase ticket from City One tourism and that was my first ever experience with your esteemed company. It has been a pleasant and great experience having all travel needs arranged and sorted out within a very short time and I was amazed to see one of your team members remained constantly in touch with me till the time I was satisfied with the choice of airline, travel time, price and everything else. Story doesn't end here. In their way back my family was getting ready to go to airport in couple of hours and one of your team members called me to inform that the flight is delayed by some 5 hours, due to some unexpected reasons by the airline. As a result I informed my family and that saved them and me from the agony of suffering for unwantedly waiting for long hours at the airport. It is indeed a result of your outstanding leadership and passion about your business which resulted in such a wonderful customer experience. I am thankful to you and to your team for making me feel special and compliment them for serving City One clients with this spirit. I am committed to continue using City One services in the future and will refer your company to my other friends, colleagues and contacts with confidence 7
Straxecute Management Consulting Firm