Testimonials

Ken Blanchard, the celebrated author must have kept you in mind, when he wrote his bestseller book, Raving Fans. Over the past three years, I have come to understand that meaning of a "trusted travel partner". When I had to cancel my tickets just a few hours before my departure time as my destination city is Mumbai, had got flooded and I had resigned to the fact, that the ticket cost is lost and forgot about it. I was pleasantly surprised when VIjay called me and told me about the full refund he had arranged. I can well imagine how much effort would have gone into it. Keep building the army of Raving Fans! 

Kapil Mathur

Senior Associate

We would like to thank you and the City One team, especially Vijay, for providing an awesome service over the last month. We had a personal family emergency and had to coordinate tickets for 3 families to fly urgently to Chandigarh from UK and Dubai. The emergency happened on Friday but Vijay went out of the way in providing various options and kept in communication most of Friday to ensure that all travel plans were coordinated and the family reached Chandigarh without any delay. Kudos to the City One team for an amazing service!!!  I will not hesitate to recommend their services to all my clients and friends.

Pramod Dhalwani

Senior Associate

It gives me immense pleasure in thanking you and your team for organizing 2 visit visas for my staff, Your team was so prompt with in 2 working days the process was completed and sent to my inbox without any hindrance. I'm very pleased to say that BNI is such a wonderful platform for all of us to experience this kind of service. Will surely recommend your services to all my contact spears

Nakul Dasani

Senior Associate

I would like to thank you for the service provided by CityOne travels. My ticketing queries was very well handelled by Mr Vijay and he helped me with all my doubt and queries. Mr Vijay is very well experienced with his travelling and ticketing knowledge. In terms of pricing and payments cityone is a travels company I will always choose for. I thanks you for this service and surely recommend my family and friends to CityOne travels with full confidence.

Shashi Tewari

Senior Associate

I would like to place on record my appreciation for the team at CityOne for putting together a fantastic trip itinerary for my family and friends visiting UAE and for making their trip successful and memorable. The city tour and desert safari was well organized and everyone in the group felt well taken care of. The communications were handled wonderfully and the pick-up and drops for each part of the itinerary were spot on time. I thank Punit and his team once again for their effort and wish them even greater success in the years to come.

Akash Gandhi

Senior Associate

As per Dubai Chamber of Commerce travel & tourism is one of that Business which will prosper in 2017 and onward in UAE But its not necessary that every one who is doing this business can understand your exact need and provide you best solution. CITY ONE is one of those services providers who fulfill this criteria. I am thankful to Mr. Punit that they always provide the best solution with economical rates not only to GIS but also to those individual and companies to whom we refer. Based on that please experience with CITY ONE, we will continue refer them in future but with more confidence.

Mohammed Faisal

Senior Associate

Right equation would like to express its heartfelt congratulations to you and your team for the prompt and professional service provided to us in providing Visit Visas, Air Tickets for our staff. Your team's response was fast and professional to act on my request very quickly. The service provided was of exemplary standard and the result was highly satisfactory. Once again we would like to congratulate you and your team at Cityone. Keep up the good work and would definitely refer your service to our clients and contacts.

Binu Joseph

Senior Associate

We would like to thank you for the services offered in getting visit visas for our guests from time to time over the last few months. We must admit that all this was does hassle free and we are so grateful for the services offered by your staffs that are very gentle and kind with good manners. We would recommend CityOne Tours to anyone who requires the best possible service when it comes to travel assistance.

Sazia Sayyed

Senior Associate

I would like to take this opportunity to thank you and your team for an amazing job with organizing my friend's trip to Dubai in December. Your staff were extremely courteous and creative to find and offer solutions that catered to the needs of the diverse age group. My friend left with having had a great time, ticked off most of the thing on their agenda, and happy kids! I would, and have continued to recommend City One Tourism and Travel to many of my friends, because I trust you and the quality of service you provide.

Neeru Marya Sharma

Senior Associate

This past summer I had gone on a much-needed vacation to Barcelona, and as usual, City One Tourism and Travel took care of all the logistics and is the number 1 choice for service and getting it done on time, and I appreciate that, but this is not why I am writing this testimonial. However, I am writing this because my friend had a connecting flight from Barcelona to Nice and there were only domestic flights available. Unfortunately, on the evening of the flight, the local carriers had changed the flight departure time without providing a warning to anyone leaving my friend stuck in Barcelona and without his family. City One with their integrity and empathy went over and above their duty and had covered the costs that my friend incurred because they simply cared. Although there was nothing, they could have done regarding the flight changing the departure time they took responsibility for what happened and made sure that his trip is amended while making his stay in Barcelona as smooth as possible. This is rare and just outstanding. If more companies ran their businesses like CityOne has there would be happier and more satisfied people. I am proud that City One is my travel agent for anything there is to do with travel. Keep up the great work City One Travel and Tourism!

Ramzi Ghurani

Senior Associate

I recently moved to Dubai and I was not familiar with the city, my colleague Adil recommended that I contact Cityone to find accommodation. It has been a pleasure dealing with Cityone and especially with Maria. She could not have been more helpful in finding me an apartment that met my requirements. The courtesy, willingness to answer questions and follow-through were exceptional.

Zahra Saleem Baig

Senior Associate

Thank you for your timely and effective service in booking our hotel accommodation in Abu Dhabi for our family and our cousins from India during the Christmas Holidays. Prompt response, quick turn around time, friendly service and fair pricing - that is how I wish to recognize Cityone Tourism & Travel. Our request for connecting rooms was well taken care and our experience was absolutely relaxing and comfortable. Keep up the good work and will recommend your services to friends and business partners looking for a reliable tourism and travel company.

K Bala

Senior Associate

At the outset, thank you for giving a small job of our staff's visa change such high priority and personal attention. Price was very competitive. This is a good time that I need to express my deepest feeling of gratitude that your company's service of excellent quality. The staff were cooperative and considerate to my needs and standards were higher than my expectation. More than that, despite there was more to move, you still stuck to the quotes and were earlier given. The staff was overjoyed as her problem was solved by getting an Oman Visa, travel to Oman and UAE was seamless she strongly suggested that she is going to recommend you only to anyone who asks for travel needs. Having gotten that from own experience, I would definitely refer your company with confidence to my contacts to you as the experience is unforgettable.

Ameet Dighe

Senior Associate

I approached City One Tourism because we needed to welcome group of 12 performers and provide air tickets, visas, hotels, transfers. Hemali and her team helped us within blink of an eye within 4 hours. The result was spectacular as Hemali and her team not only resolved our request super-fast, but even though flights were more expensive they have found better rate, hotel at the best possible price and transfers discounted so that whole package wasn't exceeding our own budget... Thing I liked was their commitment, personal touch to a service and impeccable attention to detail. I found the experience mind blowing and unique in every possible sense. I would recommend City One Tourism to companies who have any travel or vacation needs. Thank you.

Djordje Lazovic

Senior Associate

My friend, Amit Sinha along with his family planned a 4 day trip to Dubai with an important consideration, they wanted to see the entire Dubai in their short stint here. This also conincided with my busiest peroid of the year end closing. So, I did the smartest thing possible - I connected him to you! The service levels delivered by your team, were exemplary right from their first day till their last. They were delighted and so pampered In their brief holiday, they managed to cover their entire trip and left back to London with some beautiful memories of their visit here. Your attention to their every small whims of their son, made their trip so so special amd memorable. I once again refer you with sense of pride. You are the best!

Kapil Mathur MBA CISI UK

Senior Associate

Thank you for the exceptional service you provided for my customer Mohcen Benhamlaoui. Your service was delivered on time and with outstanding customer service from your staff. Thank you for giving my customer an extra reason to believe on Right and Smart Business Center.

Eihab Awadelkarim

Senior Associate

I would like to give a warm thanks for the staff at Cityone tours and travels whos timely support in terms of ticket bookings, hotels, Visa's etc have been exceptional, in terms of timely delivery and quality of service, I would strongly recommend cityone to all my family and friends and look forward to working together in the future,

Abhinav Warrier

Senior Associate

The speed at which your team responds is amazing. It has been wonderful to get our travel needs arranged with City One Tours. I would really like to recommend you to all my friends. Keep it up.

Deepak Jain

Senior Associate

I am writing to thank you for the quality of service provided by your company on all my travels, ticking and visa requirments over the last year of my travel. I sincerely appreciate your patience, customer service,, and the ease of way you work as a whole. I have, and will continue to recommend your service to other companies and contacts. I could not be more satisfied with your service, and look forward to continuing this relationship.

Sachit Mirchandani

Senior Associate

I have always been skeptical when it came to booking through Travel Agents for my personal Travel, though I had a personal friend in you. However, I started using your services last couple of times. And, my recent trip to Jaipur was an eye opener. You and Your Team were available throughout the Long Weekend. Fantastic and Fabulous round the clock service. From Flight Bookings, reschedulings, Hotel Bookings to Visa services you and your Team have a perfect and complete Travel Support. I wish CityOne to scale Newer Heights Every Season. I shall go All out to refer You and Your team to all in my network, more than ever before.

Darshan D Shah

Senior Associate

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